Exceptional User Experience & Reduced Overheads with Business Process Outsourcing & Contact Center Services
Companies can save up to 70% of customer service costs by outsourcing their customer support call centers.
70% of companies switched to outsourcing partners to reduce costs between 2020-2021.
BPO & Contact Center Services We Offer
Why Choose IT Verticals BPO Services?
Expertise and Experience
Access our pool of qualified BPO experts to boost customer experience.
Flexibility and scalability
Build customized business process services for greater business scalability
Infrastructure
Cutting-edge infrastructure, hardware, software and networking solutions.
Security
Strong data security measures in place to protect the customer's data.
Compliance
Every staff we hire goes through extensive scrutiny & signs an NDA to keep our clients Information safe and Secure.
Highly Skilled Agents
Highly knowledgeable agents efficiently resolving your customers' issues.
Quick Response Time
Our prompt response service reduces customers’ wait times in the call queue.
Multichannel Support
Multichannel customer support and services via phone, live chat, email, and social media.
Hire the Expert Back-Office & Contact Center Services
Outsource Your Non-core Operations
Skilled Resources, Flexible Operations, Lower Cost
At IT Verticals, we provide personalized BPO services to setup, scale and sustain your startup or business.
Many startups have found a better solution with us.
Many startups have found a better solution with us.
- Free initial consultation
- All-in-One BPO solutions
- Customized services for every niche & industry
- 100% Scalable BPO staff
- Global pool of talented professionals