Scalable Telecom BPO Solutions

Reduces overheads, improves efficiency, quality, and customer services, and increases your skillsets with disruptive BPO global talent. 

Flexible and scalable telecom BPO solutions to accommodate your growth while maintaining your brand’s standard.

Enjoy a substantially higher return on investment by delegating IT services, software maintenance, and user support with IT Verticals. Build and deploy scalable IT solutions of the highest quality with global telecom and media experts.

74% of telecom firms use BPO services for their IT needs.

Partner with us for scalable IT BPO services
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Telecom BPO Solutions
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Telecom BPO Solutions
Get Started
Telecom BPO Solutions
Get Started
Telecom BPO Solutions
Get Started
Telecom BPO Solutions
Get Started

54% of companies outsource one-third of their communication and customer services.

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Our Comprehensive Telecom & Media BPO Services

Service Installation & Activation

We offer assistance with the setup, installation, configuration, and activation of essential equipment and network connectivity to ensure your customers can easily access their accounts & services globally.

Call Center & Live Chat

Inbound & outbound contact center services and live chat staff handling calls ,questions, data entry, order processing, customer account management, and reporting, while adhering to data privacy and security regulations.

Billing & Payment Processing

With innovative invoice generation, payment processing, reconciliation, and dispute resolution, we facilitate customer invoicing, payment processing management, and accounts reconciliation.

Network Maintenance

Our services involve utilizing the network, monitoring, maintenance, and upgradation of networks, fault resolution, preventive maintenance, and capacity planning for optimal network performance.

Technical Support

Our technical experts provide assistance with telecommunication services, including help desk support, remote support, on-site support, knowledge management, and other related services.

57% of businesses leverage BPO to concentrate on core operations.

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Why Choose IT Verticals?

Higher Efficiency

Customized BPO services with the end goal of higher performance.

Proven Track Record

An impressive portfolio of delivering quality services to telecom & media industry

Tech Prowess

Modern digital assets and innovative solutions per your needs and budget.

Tailored Costs

Transparent pricing structure tailored to your needs & budget, with no hidden costs.

Honesty & Ethics

Offering ethical & genuine BPO services with high standards and compliance.

Compliance

All our employees go through stringent scrutiny & sign an NDA to safeguard clients' info & data.

Unlock eCommerce True Potential!

More Customers, Less Efforts

At IT Verticals, we provide BPO solutions and digital marketing services to setup, scale and sustain eCommerce business.

100s of eCommerce brand & startups have found a better solution with us. 
 
  • Free initial consultation
  • One-stop telecom BPO solutions
  • Build a telecom brand
  • All-in-One digital marketing services
  • Custom software solutions
  • Global IT staffing solutions